NSN Management

Do small businesses need IT support? It’s common for small business owners to feel that they can go without it, but it’s not a very sound strategy. As business has become more digital and customer focused, reliable technology has become a source of competitive differentiation with serious bottom-line consequences. That doesn’t just apply to enterprises but to small businesses across Oklahoma as well. Here are some of the most important reasons why our local businesses must prioritize the health and stability of their IT. Business Uptime and Availability is a Key Differentiator The modern small business is fast-paced and relies heavily on technology. Even just a few hours of downtime can cause disruption, loss of customer confidence, and lost revenue. When that downtime extends into days, the damage can be catastrophic. Imagine a few of these very common scenarios: You have a big meeting with a prospective client delayed because your teleconferencing solution isn’t working correct...

What Are Managed IT Services? Businesses that are struggling with their technology will often start looking for an IT services firm to help them manage their networks and ensure uptime and availability. However, the paradigm of business IT support has shifted dramatically in recent years as providers abandon the traditional “break-fix” approach of hourly support in favor of the managed IT service model. In this article, we’ll help businesses in Oklahoma better understand the managed IT service model , how it’s different from previous IT management approaches, and what they can expect when hiring a managed IT service provider, or “MSP.” A Proactive Approach to IT Management One of the biggest differences between hiring an hourly IT consultant model and the managed service model is how it shifts the focus and mentality of a business. Instead of fixing your IT after having trouble, the managed service model is designed to proactively maintain the health of your network. That shift...